(DC) Mark Metzger Posted April 30, 2004 Report Share Posted April 30, 2004 Paul, I thought it fitting to post this here on the commercial section of our forum. Once again you have gone above and beyond in your providing great customer service.Thank you!! I emailed Paul to let him know of two broken parts of my Sky Pod , that were broken during the famed attack of the Blackhawk helicopter. Today I rcvd the replacement Parts and at no charge. I wasnt looking for a freebie but i got one and the unexpected act of kindness is truly and greatly appreciated. (and these were not small little parts ) That kind of service is what makes Wacker baits a great place to do business with and will keep me as a customer for a life. Once again Paul, Thank you. Mark Metzger. Link to comment Share on other sites More sharing options...
ukcarperinusa Posted April 30, 2004 Report Share Posted April 30, 2004 Nice post GF Great service Paul!!! Karl Link to comment Share on other sites More sharing options...
dturnerfish Posted April 30, 2004 Report Share Posted April 30, 2004 Paul, always answers my silly pre-sales questions very quickly. He has never led me wrong. Great service DT Link to comment Share on other sites More sharing options...
Guest len perdic Posted April 30, 2004 Report Share Posted April 30, 2004 Canadian anglers are accustomed to Paul and his most amazing service, anyone that has used Wacker Baits from Canada has not been dissapointed that I know off...I'll always be a customer of his as long as I have money to spend...LOL Now the BIG question for Paul is: when is he planning on relocating the store back to Canada???? Len. Link to comment Share on other sites More sharing options...
Jerome Posted April 30, 2004 Report Share Posted April 30, 2004 I'm so glad that Fox Int'l finally gave up on their offer to acquire Wackerbaits... I was quite nervous about the implications on the customer service if this transaction would have happened... Link to comment Share on other sites More sharing options...
Shawn Woerlein Posted April 30, 2004 Report Share Posted April 30, 2004 ALways great to hear of this kind of service in today's day and age. Thanks Paul! Link to comment Share on other sites More sharing options...
Guest AlamoCarp Posted April 30, 2004 Report Share Posted April 30, 2004 I might add Paul came through like champ on all my daughters last minute ATC Orders! The South Texas Carp like his Mainline Boilies ALSO!!! Link to comment Share on other sites More sharing options...
Paul Pezalla Posted April 30, 2004 Report Share Posted April 30, 2004 It is late Friday afternoon after a long and busy week, I am waiting for UPS to pick up the last of this weeks shipments, and I run across this thread. This is a very nice way to end the week, I thank you all for your kind words, they make it all worthwhle. I will make sure that Alice, World's Best Bait & Tackle VP, also sees this thread. She deserves a good part of the praise for the good things that happen here. Paul Pezalla www.wackerbaits.com Link to comment Share on other sites More sharing options...
(DC) Mark Metzger Posted April 30, 2004 Author Report Share Posted April 30, 2004 As they say these days "my Bad". Its often the "behind the scenes" people who make the rest of us shine. Thank you Alice for your hard work and dedication making Wacker Baits the shining star it is. Link to comment Share on other sites More sharing options...
Soniq Posted April 30, 2004 Report Share Posted April 30, 2004 Paul has always gone beyond what may reasonably be expected in the line of great service when ever I've purchased items from Wacker Baits. I would never hesitate to recomend Paul and staff to anyone interested in purchasing good Carp kit along with an aftersales service that is second to none!! Thanks Paul!!! Cheers, Wayne Link to comment Share on other sites More sharing options...
Paul Pezalla Posted May 1, 2004 Report Share Posted May 1, 2004 Wayne, where is the cut-throat competitive spirit that characterizes our capitalist society? Seriously, I appreciate that. Very generous of you. Let us hope the American carp industry stays civilized. I have not had occassion to purchase anything from the ACS but I am sure I will and I am confident that the service will be outstanding. I know it has 3 good guys behind it. Paul Pezalla Link to comment Share on other sites More sharing options...
Guest Karp Posted May 1, 2004 Report Share Posted May 1, 2004 I would also like to thank Wackerbaits sales & service dept. for outstanding work. I have purchased a few times from Paul and he has always kept in touch through everything and kept me up to date with e-mails.....and his products have giving me LOTS of joy while fishing. I hope to make it to pauls before CCC if not i will meet up with him at the event and thank him in person for the great service he provides us carpers. Scott Hollar Link to comment Share on other sites More sharing options...
Guest big Raymie Posted May 1, 2004 Report Share Posted May 1, 2004 my misses is keen to meet paul as shes the one who always calls him for orders, should i be worried (sharp spikey stick ready) Link to comment Share on other sites More sharing options...
Paul Pezalla Posted May 1, 2004 Report Share Posted May 1, 2004 You should be worried, Raymie. She has the lovliest voice I have ever heard and unbounded charm. I do seem to be falling for her. I know she deserves better than you. How long is that stick? Paul Pezalla Link to comment Share on other sites More sharing options...
Soniq Posted May 1, 2004 Report Share Posted May 1, 2004 Paul, its called Carpitalism mate!! Cheers, Wayne Link to comment Share on other sites More sharing options...
Guest Tommy Robinson Posted May 2, 2004 Report Share Posted May 2, 2004 Couldn't agree more with ya Mark. Paul has really helped a good amount of us and allowed us to rack up the credit card bills . Future is looking bright for both the customer and these guys. Link to comment Share on other sites More sharing options...
carpmaster15 Posted May 3, 2004 Report Share Posted May 3, 2004 there isnt much more to add to this thread. its all been said and done. as for a summary " thank you paul for everything, even racking up the credit card bill" carpmaster15 Link to comment Share on other sites More sharing options...
Guest big Raymie Posted May 3, 2004 Report Share Posted May 3, 2004 but remember paul, my misses is 400lbs, hairy as an ape, with halitosis, bad hair and teeth, oh and shes only got one leg and shes cross eyed. Link to comment Share on other sites More sharing options...
borofc Posted May 4, 2004 Report Share Posted May 4, 2004 Big R But she has a lovely voice.................. Borofc Link to comment Share on other sites More sharing options...
Paul Pezalla Posted May 4, 2004 Report Share Posted May 4, 2004 my misses is 400lbs, hairy as an ape, with halitosis, bad hair and teeth, oh and shes only got one leg and shes cross eyed. Hmm. I wonder who is in the pictures she sent.......... Paul Link to comment Share on other sites More sharing options...
Guest big Raymie Posted May 4, 2004 Report Share Posted May 4, 2004 if the pics are of a well fit girl, but tasteful that was me all dressed up Link to comment Share on other sites More sharing options...
Guest Paul Swider Posted May 5, 2004 Report Share Posted May 5, 2004 Thought I would chime in here as this is a very well deserved thread. I am very pleased with the stuff that I have ordered from Wacker Baits and will of coarse be ordering more soon. I also recommend Wacker to just about everyone I see. Link to comment Share on other sites More sharing options...
Justin Posted May 5, 2004 Report Share Posted May 5, 2004 I agree good service! Maybe Paul could send a couple buisness cards with his website name and suff when you get a package.I've had several people ask me where to get the flavored corn and pva bags Link to comment Share on other sites More sharing options...
RichB Posted May 6, 2004 Report Share Posted May 6, 2004 LOL Rayme and Paul...you guys are sick... keep it up! R Link to comment Share on other sites More sharing options...
Guest Cactus Carp Posted May 7, 2004 Report Share Posted May 7, 2004 Paul is a pro at his business. The other posts have pretty much said it all i'd say. Paul in on my "list" of people I want to fish with Watch out Dean Link to comment Share on other sites More sharing options...
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