I have as much nash stuff as anyone. Ive had very few issues over the years. Saw Brummie have a chair issue a few years back, it was a poor design. One problem with Nash is they develop products to fast IMO. every year they have an upgrade to products and of course nothing is cheap from cost standpoint. If I did have a problem I would work with the US vendor and if not satisfied I would get on the phone with Nash. I would not contact some sponsored angler that gets freebies to help me solve the issue.