(DC) Mark Metzger Posted April 30, 2004 Report Posted April 30, 2004 Paul, I thought it fitting to post this here on the commercial section of our forum. Once again you have gone above and beyond in your providing great customer service.Thank you!! I emailed Paul to let him know of two broken parts of my Sky Pod , that were broken during the famed attack of the Blackhawk helicopter. Today I rcvd the replacement Parts and at no charge. I wasnt looking for a freebie but i got one and the unexpected act of kindness is truly and greatly appreciated. (and these were not small little parts ) That kind of service is what makes Wacker baits a great place to do business with and will keep me as a customer for a life. Once again Paul, Thank you. Mark Metzger.
ukcarperinusa Posted April 30, 2004 Report Posted April 30, 2004 Nice post GF Great service Paul!!! Karl
dturnerfish Posted April 30, 2004 Report Posted April 30, 2004 Paul, always answers my silly pre-sales questions very quickly. He has never led me wrong. Great service DT
Guest len perdic Posted April 30, 2004 Report Posted April 30, 2004 Canadian anglers are accustomed to Paul and his most amazing service, anyone that has used Wacker Baits from Canada has not been dissapointed that I know off...I'll always be a customer of his as long as I have money to spend...LOL Now the BIG question for Paul is: when is he planning on relocating the store back to Canada???? Len.
Jerome Posted April 30, 2004 Report Posted April 30, 2004 I'm so glad that Fox Int'l finally gave up on their offer to acquire Wackerbaits... I was quite nervous about the implications on the customer service if this transaction would have happened...
Shawn Woerlein Posted April 30, 2004 Report Posted April 30, 2004 ALways great to hear of this kind of service in today's day and age. Thanks Paul!
Guest AlamoCarp Posted April 30, 2004 Report Posted April 30, 2004 I might add Paul came through like champ on all my daughters last minute ATC Orders! The South Texas Carp like his Mainline Boilies ALSO!!!
Paul Pezalla Posted April 30, 2004 Report Posted April 30, 2004 It is late Friday afternoon after a long and busy week, I am waiting for UPS to pick up the last of this weeks shipments, and I run across this thread. This is a very nice way to end the week, I thank you all for your kind words, they make it all worthwhle. I will make sure that Alice, World's Best Bait & Tackle VP, also sees this thread. She deserves a good part of the praise for the good things that happen here. Paul Pezalla www.wackerbaits.com
(DC) Mark Metzger Posted April 30, 2004 Author Report Posted April 30, 2004 As they say these days "my Bad". Its often the "behind the scenes" people who make the rest of us shine. Thank you Alice for your hard work and dedication making Wacker Baits the shining star it is.
Soniq Posted April 30, 2004 Report Posted April 30, 2004 Paul has always gone beyond what may reasonably be expected in the line of great service when ever I've purchased items from Wacker Baits. I would never hesitate to recomend Paul and staff to anyone interested in purchasing good Carp kit along with an aftersales service that is second to none!! Thanks Paul!!! Cheers, Wayne
Paul Pezalla Posted May 1, 2004 Report Posted May 1, 2004 Wayne, where is the cut-throat competitive spirit that characterizes our capitalist society? Seriously, I appreciate that. Very generous of you. Let us hope the American carp industry stays civilized. I have not had occassion to purchase anything from the ACS but I am sure I will and I am confident that the service will be outstanding. I know it has 3 good guys behind it. Paul Pezalla
Guest Karp Posted May 1, 2004 Report Posted May 1, 2004 I would also like to thank Wackerbaits sales & service dept. for outstanding work. I have purchased a few times from Paul and he has always kept in touch through everything and kept me up to date with e-mails.....and his products have giving me LOTS of joy while fishing. I hope to make it to pauls before CCC if not i will meet up with him at the event and thank him in person for the great service he provides us carpers. Scott Hollar
Guest big Raymie Posted May 1, 2004 Report Posted May 1, 2004 my misses is keen to meet paul as shes the one who always calls him for orders, should i be worried (sharp spikey stick ready)
Paul Pezalla Posted May 1, 2004 Report Posted May 1, 2004 You should be worried, Raymie. She has the lovliest voice I have ever heard and unbounded charm. I do seem to be falling for her. I know she deserves better than you. How long is that stick? Paul Pezalla
Guest Tommy Robinson Posted May 2, 2004 Report Posted May 2, 2004 Couldn't agree more with ya Mark. Paul has really helped a good amount of us and allowed us to rack up the credit card bills . Future is looking bright for both the customer and these guys.
carpmaster15 Posted May 3, 2004 Report Posted May 3, 2004 there isnt much more to add to this thread. its all been said and done. as for a summary " thank you paul for everything, even racking up the credit card bill" carpmaster15
Guest big Raymie Posted May 3, 2004 Report Posted May 3, 2004 but remember paul, my misses is 400lbs, hairy as an ape, with halitosis, bad hair and teeth, oh and shes only got one leg and shes cross eyed.
borofc Posted May 4, 2004 Report Posted May 4, 2004 Big R But she has a lovely voice.................. Borofc
Paul Pezalla Posted May 4, 2004 Report Posted May 4, 2004 my misses is 400lbs, hairy as an ape, with halitosis, bad hair and teeth, oh and shes only got one leg and shes cross eyed. Hmm. I wonder who is in the pictures she sent.......... Paul
Guest big Raymie Posted May 4, 2004 Report Posted May 4, 2004 if the pics are of a well fit girl, but tasteful that was me all dressed up
Guest Paul Swider Posted May 5, 2004 Report Posted May 5, 2004 Thought I would chime in here as this is a very well deserved thread. I am very pleased with the stuff that I have ordered from Wacker Baits and will of coarse be ordering more soon. I also recommend Wacker to just about everyone I see.
Justin Posted May 5, 2004 Report Posted May 5, 2004 I agree good service! Maybe Paul could send a couple buisness cards with his website name and suff when you get a package.I've had several people ask me where to get the flavored corn and pva bags
RichB Posted May 6, 2004 Report Posted May 6, 2004 LOL Rayme and Paul...you guys are sick... keep it up! R
Guest Cactus Carp Posted May 7, 2004 Report Posted May 7, 2004 Paul is a pro at his business. The other posts have pretty much said it all i'd say. Paul in on my "list" of people I want to fish with Watch out Dean
Recommended Posts